Welcome to Big Bee Bee LLC

Sales and Service Policies

BIG BEE BEE LLC firearms are designed and built to order. We mill and engrave and cerakote the lower receiver/frame in house. We no longer offer anodizing services. The customer has two choices from here:

-We transfer the receiver/frame to you. You return the receiver/frame with parts and we will complete the build and apply the gunsmithing rates. 

-We transfer the receiver/frame to you and you complete the build yourself.

-In either case, we can order the parts for you, but due to there being a vast variety of manufacturers and styles, you will need to be specific with your requests. We will assist where we can but we are not mind readers and do not know your taste/style. 

BIG BEE BEE LLC will not guarantee the accuracy of rifles manufactured and/or assembled from customer-supplied parts. Customer-supplied parts will be installed at our standard hourly gunsmithing rate. 

Payments, Refunds, and Fees 

The following fees will be charged for cancelled orders, layaways, and bad checks:

- Special-order firearm or group buy: 100% of the firearm's price, nonrefundable. 

- Custom Builds: pay the full price up front as well as receiving FFL information (if out of state).

-Wood carvings, laser engravings, decals, T shirts and jewelry will be paid up front to include shipping.

-For custom designs (designs we have to make from scratch) there will be a $25 non refundable fee. We will work with you to ensure the design is right and will redo it as many times as necessary. Please understand that designing takes time and previous requests for designs without purchase has made it necessary to attempt to reimburse us for our time working on a design that potential customers did not intend to purchase. 

- NSF check fee is $35.

-All invoices not paid within 30 days will be considered canceled. After 30 days if you still desire to have a custom item from us we will add an additional 20% to the total price for the product we took off the shelf instead of sold as well as wasted labor hours. 

-Credit card payments will be charged 3% lost cash discount fee and Paypal will be charged 4%. PayPal is the least preferred method as they are anti-gun and will freeze funds and shut down accounts. PayPal will only be used for non-firearm related purchases. 

Class III/NFA Sales

All class III/NFA sales must be paid in full prior to processing any paperwork for transfer/ownership. Due to long wait times, all denied or refused applications by the ATF will result in a loss of 20% restocking fee and the remaining 80% will be refunded. 

We charge a small fee to run fingerprints and passport photos here, or you can bring in your own from other places, photos must not be more than a year old and must meet specific criteria to be accepted (see FAQ). We will work with you through the entire process.

Gun Broker Customers

-Gunbroker bids won from one of the restrictive states will not be honored and will be subject to a 20% restocking fee if a winning bid from a person of a restrictive state wins. Please know your states laws. 

-Lost cash discounts will not be refunded.

-Gun broker fees will be deducted then the restocking fee will be deducted and the remainder will be refunded. 

-The full cost of any shipping will be refunded unless an item was already shipped and then returned.

Custom orders

Custom orders will not be shipped until the customer approves the work done to avoid returns.

-Custom orders will incur a nonrefundable design fee for designs that we make in house per your specification.

-No design fee will be applied to any of our designs already on hand.

-No design fee will be applied for multiple orders of the same design. If you had us complete a design in the past, we still have that design and will not charge a new fee unless you want to make changes to it. 

-Once the design fee is paid, we work on that design until you approve and are happy with it. We will even provide test runs so you can see what it will look like.

-Design fees can be found with the product you are requesting. See our products for more information.

-Designs modified or created by Big Bee Bee LLC become the sole property of Big Bee Bee LLC. We will exercise professional discretion and not sell designs such as logos, personal pictures (tattoos, photos etc.) without the expressed consent of who the original owner.

-We use only American made products for our custom orders. If the desire is to apply one of our designs to a customer supplied item, we will only do so if the item is American made. Nothing made in China will be accepted. We are a veteran owned, American company and we support our country!

-Custom built firearms will be held for three weeks. Once three weeks has passed and you have not picked up your firearm, we will start charging a weekly storage fee of $20 (twenty dollars) per week. Once the storage fees have exceeded the cost of the firearm, we will then attempt to sell the firearm. No refunds will be issued. 

No refunds will be issued if a custom order is cancelled. Design fees are nonrefundable.

ALL AMMUNITION/FIREARM/USED PARTS/CUSTOM ORDER SALES ARE FINAL-you approve them before we ship them, if there are issues they need to be addressed at that time. If in any case that all custom orders are approved through every step of the process, but then you are not entirely happy with the custom work, we will charge regular gunsmith hours and/or other service fees to the price to fix the areas that were previously approved. The only exception is if it were the fault of our own. In other words, if you approve the build, and every step along the way and then tell us there is an issue after the build is complete, we will charge you to fix it. We only did what you approved us to do in the first place. 

BIG BEE BEE LLC is not a bank. While we can do payment plans, but we do not ship or start custom projects until we have been paid in full. Custom builds will not be started until we have been paid in full. No part of this payment will be refundable if you decide you change you mind. Your payments are a contract to us that you fully intend to fulfill your obligation for products and services. All unpaid monies will no longer be owed, all monies paid will be put towards the labor expended getting the project in motion.

For customers wanting to get a custom build completed for someone else, ensure that person is not prohibited in any way to own a firearm. The intended person that will possess the firearm is the only person that will complete the form 4473 and required background check. The intended person will also be the only one to authorize any changes to the firearm, regardless of who pays for the firearm. This will alleviate me from taking direction from multiple people or having the buyer hijack the customization intended for another person (it has happened or it wouldn't be part of my policy). 

Transfers 

BIG BEE BEE LLC is happy to transfer your firearm to you from an out of state seller. We will accept shipments from both FFL's and non-licensees. We do not provide a copy of our FFL to non-licensees as they can verify our license using the ATF's FFL EzCheck, enter 1-64-xxx-xx-xx-05246. We do require non-licensees include a copy of their driver's license so that we can accurately record in our bound book the source of the firearm and keep our ATF compliance inspector happy. WE WILL ONLY SHIP TO AN FFL HOLDER. NFA/class III items must be transferred to an FFL with a current SOT.

Firearms shipped from out of state for transfer will be held for two weeks. Once two weeks has passed and you have not picked up your firearm, we will start charging a weekly storage fee of $20 (twenty dollars) per week. Once the storage fees have exceeded 50% of the firearm's value we will sell the firearm. 

If the FBI NICS denies the transfer, the buyer has several choices:

- We will hold the firearm while the buyer appeals the denial. If the buyer files the appeal within 30 days of the denial, no storage fees will accrue as we will not penalize buyers for the government's delays. If the buyer does not file the appeal within 30 days we will charge a storage fee of $10 (ten dollars) per week to store the firearm. Once the storage fees have exceeded 50% of the firearm's value we will sell the firearm at a reduced cost, deduct our storage fees, and return the remainder to the buyer.

- Arrange with the seller for the return of the firearm and pay us for return shipping.

Shipping

All firearms will be shipped to an FFL only. Prior to any firearms being shipped you must contact your FFL and have them send a copy of their license to bigbeebeeshop@gmail.com

Government Sales 

The Federal Government and several states have enacted gun control laws that restrict the public from owning and possessing certain types of firearms. Law-enforcement agencies are typically exempt from these restrictions. BIG BEE BEE LLC does not recognize law-enforcement exemptions to local, state, and federal gun control laws. If a product that we manufacture is not legal for a private citizen to own in a jurisdiction, we will not sell that product to a law-enforcement agency in that jurisdiction.

BIG BEE BEE LLC will not sell anything to the following local government agencies until their firearm and/or magazine restrictions have been repealed:

California**

Colorado*

Connecticut**

Hawaii**

Illinois**

Maryland*

Massachusetts**

New Jersey**

New York State**

Vermont*

Washington state**

Washington, DC **

* Magazine restrictions.

** Will not do any gun related business within this state/territory, no exceptions.

Before ordering from us, please know your states laws. We are not responsible for transfers being sent back due to the legal nature of the state. We are not an expert on all states laws. Items sent back to us will be at the customers expense, no refunds will be issued for custom work. 

All products that we manufacture are available to our military customers that don’t reside in restrictive States.